Last updated 2026
Short version: your data stays yours, we don't sell it, and nothing goes out to your customers without you approving it first.
Account information: your name and email address. Business information: the answers you give during onboarding, including how you make money, what you charge, how customers find you and how you deliver. Generated content: the pipeline, sequences, content plan, dashboard and briefs built from those answers, plus which tasks you complete.
Billing information: subscription status, plan and payment history. Card numbers are handled by our payment processor and never reach our systems. Technical information: standard log data such as IP address, browser and pages viewed, used to keep the service running and secure.
If you submit your email on the marketing site, we store that email and where it came from, so we can follow up about STRAND.
If you connect an existing CRM or other tool, we read the records needed to build your briefs. We do not migrate or copy your business elsewhere, and we do not message your contacts. Any outbound action is queued for your approval first.
To build and run your system, produce your Morning Brief and score, process payments, provide support, and improve the product. We do not sell personal data and we do not share it with advertisers.
Only service providers needed to operate: hosting and database infrastructure, our payment processor, and email delivery. They process data on our instructions. We may also disclose information where legally required.
We keep your account and system data while your account exists, and billing records for as long as the law requires. You can request a copy of your data or ask us to delete your account and its data at any time; deletion is permanent and removes your built system. Marketing emails have an unsubscribe link in every message.
Data is encrypted in transit and access is limited to what is needed to run the service. No system is perfectly secure, but we take it seriously. For any privacy request, contact us from inside your account or reply to any email we've sent you.
See also the Terms of Service.